General
Unfortunately, no. We ship through express couriers (FedEx, DHL) who would see those addresses and not accept them.
In-stock (prime) items ship next business day.
Custom regular items ship within 5–10 business days.
Yes – We ship worldwide except to Russia, Israel, Iran, Iraq, India and OFAC restricted countries.
We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.
Once dispatched, you will receive email/SMS with courier tracking details.
If not already posted, we can modify it by the customer service. After the item has been shipped: ö Contact service directly after shipment.
Check your tracking link. If it is past the estimated delivery date and you have not received your product, please contact our support team.
Custom/Bespoke Orders
Ready-made items are normally on the market within 3-5 weeks and have been measured.
Bespoke orders typically require between 5 and 12 weeks, depending on complexity.
Yes! Please tell your design consultant if a specific time is best for us to deliver your order — we’ll do our best to make it for you.